00:00 FREQUENTLY ASKED QUESTIONS
Questions, answered.
Straight answers about the public beta, your recordings, the outputs, and what comes next.
01Is TacitDocs currently in beta?
Yes. TacitDocs is currently in public beta. The core recording-to-document workflow is available, but features, limits, and the user experience may change as we learn from beta users.
02What does TacitDocs create?
TacitDocs turns a recorded walkthrough, workshop, training session, handover, or meeting into a structured report, searchable transcript, timestamped evidence, and an AI-ready knowledge pack.
03What does the free beta offer include?
Your first recording is free for up to 60 minutes. Sign in with a magic link, upload the recording, review the generated document, and download the finished outputs.
04What happens after my first recording?
Public pricing is coming soon. If you need more evaluation minutes during the beta, email hello@tacitdocs.com and tell us what you are working on.
05Which recording formats are supported?
The current upload flow accepts MP4, MOV, WebM, and MKV video files. Recording length and upload limits are checked before processing begins.
06How long does processing take?
Processing time depends on the recording length and current demand. Your workspace shows progress while TacitDocs works, and a completion email is sent when the document is ready.
07Can I correct names and terminology?
Yes. Review and Adjust lets you correct speakers, systems, locations, acronyms, and other terms before downloading the updated report and knowledge pack.
08Can I download and share the results?
Yes. Completed sessions provide a report and downloadable knowledge pack containing the generated documentation and supporting files.
09How is my recording processed and stored?
TacitDocs stores the recording and generated files needed to provide the service. Recordings and transcripts are processed using OpenAI and Anthropic services. Do not upload confidential material unless you are authorised to share it with those providers.
10Can I delete a session while it is processing?
Not while it is processing. After the recording has finished, use Delete in your workspace to permanently remove the recording and its generated files. Contact hello@tacitdocs.com if a deletion remains pending or you need help.
11When will pricing be available?
Pricing is coming soon. The beta is focused on validating output quality and repeat value before paid plans are published. See the pricing page for the current offer.
12How do I get support?
Email hello@tacitdocs.com with your question. Do not include recordings, transcripts, credentials, or other sensitive content in the message.